GoJudi Privacy Policy — Your Personal Data Security Is Our Priority

GoJudi ("we", "our platform") is Malaysia's leading online gaming platform, placing member trust and safety above all else. This Privacy Policy clearly and transparently explains how GoJudi collects, uses, processes, stores, and protects your personal information when you register and use our services.

This document applies to all users of the GoJudi platform — including website visitors, registered members, and anyone interacting with the GoJudi mobile app or official website at gojudi.top. By registering an account or continuing to use the GoJudi platform, you confirm that you have read and fully understood this Privacy Policy.

GoJudi complies with the Malaysian Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations under Malaysian law. We regard the protection of personal data not merely as a legal obligation, but as a moral responsibility to every individual who places their trust in us.

GoJudi only collects personal data that is strictly necessary to provide a safe, efficient, and legally compliant service. The following are the categories of data we collect:

We may also collect information from public sources or trusted third parties for additional verification and fraud prevention purposes. In all cases, only the minimum necessary data is collected.

GoJudi uses your personal data responsibly and only for legitimate purposes. The following are the primary uses of your data on the GoJudi platform:

• Account Management: Creating, verifying, and managing your gojudi member account, including the mandatory KYC process.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and efficiently.
• Platform Security: Detecting and preventing fraudulent activity, money laundering, and unauthorised access to your account.
• Legal Compliance: Fulfilling our obligations under the PDPA, Anti-Money Laundering laws (AMLA), and relevant regulations in Malaysia.
• Service Enhancement: Analysing usage patterns to improve the interface, performance, and overall experience of the gojudi platform.
• Account-Related Communications: Sending important notifications about your account, transactions, security updates, and changes to terms.
• Promotions and Offers: With your consent, to send you information about GoJudi bonuses, promotions, and special offers relevant to your interests.
• Customer Support: Resolving enquiries, complaints, and providing technical assistance to gojudi members efficiently.
• Responsible Gaming: Monitoring gameplay patterns to identify members who may benefit from responsible gaming support Responsible Gaming.

GoJudi will not use your personal data for any purpose other than those stated above without obtaining your prior consent. All data processing is carried out on a legitimate and limited-necessity basis.

GoJudi understands that your privacy is an extremely sensitive matter. We do not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, in certain limited situations, GoJudi may need to share data with the following parties:

• Authorised Service Providers: Payment processing companies, game software providers, and technology infrastructure vendors that help us operate the gojudi platform — all bound by strict confidentiality agreements.
• Government Authorities: Law enforcement agencies, regulatory bodies, or courts when required by Malaysian law or a valid court order.
• Fraud Prevention: Registered fraud prevention and anti-money laundering agencies where there is reasonable suspicion of illegal activity involving your GoJudi account.
• Auditors and Professional Advisors: Certified accountants, lawyers, or auditors bound by professional confidentiality obligations to support GoJudi's business operations.

In all of the above data sharing cases, GoJudi ensures that only the minimum necessary data is shared, and that recipients are bound by data protection obligations equivalent to or higher than GoJudi's own standards.

GoJudi continuously invests in the latest security infrastructure to ensure your personal data is protected at every stage — in transit, during processing, and in storage. The key security measures we implement include:

• Full Data Encryption: All data transmitted between your device and gojudi's servers is protected with TLS 1.3 and 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
• Strict Access Control: Only authorised gojudi staff with a legitimate operational need are permitted to access member personal data, with all access logged and monitored in real time.
• Multi-Layer Firewall: The gojudi server infrastructure is protected by advanced firewall systems and intrusion detection and prevention systems (IDS/IPS) operating 24/7.
• Continuous Security Monitoring: The gojudi cybersecurity team monitors our systems around the clock to detect any threats or suspicious activity with immediate response times.
• Regular Security Testing: GoJudi conducts regular penetration testing and security audits by independent third-party experts to identify and patch any vulnerabilities.
• Secure Data Backup: Critical data is regularly backed up to secure, isolated locations and protected with full encryption to ensure service continuity.

While gojudi takes all reasonable precautions, no system can guarantee 100% absolute security in the digital age. In the event of a serious data breach, gojudi is committed to notifying affected members within the timeframe required by law and taking immediate remedial action.

GoJudi uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the GoJudi website. The following are the types of cookies we use:

• Essential Cookies: Required for core GoJudi platform functions such as login session authentication, security, and basic navigation. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information on how you use the gojudi platform — such as pages visited and errors encountered — to help us improve performance and usability.
• Functional Cookies: Storing your personal preferences such as language selection, display settings, and other configurations to ensure a consistent experience each time you use gojudi.
• Analytics Cookies: Used internally to understand traffic patterns and GoJudi platform usage for continuous improvement purposes.

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the GoJudi platform. For more information on managing cookies in your browser, refer to your browser's support documentation.

Under the Malaysian Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data held by GoJudi. GoJudi fully respects and facilitates the exercise of these rights:

To exercise any of the rights above, contact the gojudi support team via email at [email protected] or via Live Chat within the platform. gojudi will process your request within 30 business days. For complex cases, this period may be extended with appropriate notice.

GoJudi retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. GoJudi's data retention guidelines are as follows:

• Active Account Data: For the full duration your gojudi account remains active and in use, plus any additional period required by law following account closure.
• Financial Transaction Records: A minimum of 7 years from the transaction date, in accordance with Malaysia's tax and financial legal requirements.
• KYC Documents: A minimum of 5 years after account closure or end of business relationship, in accordance with the Anti-Money Laundering Act (AMLA).
• Support Communication Logs: 2 years from the date of last interaction for reference and service improvement purposes.
• Technical Data & Access Logs: 90 days for standard access logs, and up to 12 months for logs related to security incidents.

Once the designated retention period has elapsed and there is no legal requirement for further storage, gojudi will securely delete or anonymise your personal data using industry-approved methods.

GoJudi reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. When significant changes are made, GoJudi will take the following steps to notify members:

• Updating the "Last Updated" date at the top of this document.
• Displaying a clear notice within the gojudi platform to all members upon their next login session.
• Sending notification emails to a member's registered email address for changes that materially affect privacy rights.
• Providing a summary of key changes to facilitate understanding without requiring you to re-read the entire document.

Continued use of the gojudi platform after any Privacy Policy changes take effect will be considered your acceptance of the updated terms. If you disagree with any changes made, you have the right to close your gojudi account and request deletion of the associated data.

GoJudi encourages you to review this Privacy Policy periodically so you remain informed about how we protect your personal information. The latest version of the Privacy Policy is always available on the official GoJudi website.

If you have any questions, concerns, or requests regarding gojudi's Privacy Policy, our team is ready to assist you. gojudi provides several channels for you to contact us:

• Privacy Email: Send your enquiry to [email protected] with the subject line "Privacy Request" for faster processing.
• Live Chat: Use the live chat function within the gojudi platform, available 24/7 for immediate assistance.
• FAQ Page: Visit FAQ page for answers to the most frequently asked privacy questions.

GoJudi is committed to responding to all privacy-related enquiries within 3 business days. For more complex data rights requests, we will inform you of the expected resolution timeframe in our initial response.